Do you work with practices of all sizes?
Our mission is to assist with all types of practices regardless of their size. We help you go from solo providers to multi-location groups. Our process adapts to your daily volume needs and can be customised to your speciality at any time.
Can you work with our existing EHR or practice software?
We are here to reduce your technical burden rather than increase it, so we can easily integrate with your existing system. We ensure your current workflow runs without disruption. You remain fully focused on your healthcare services, and we streamline your operations.
How soon can you start after onboarding?
We start right after the onboarding. All you have to wait for is till we complete our initial review and setup. We have the entire team ready for all specialities, so as soon as we finish the initial setup, we can start without any further hassle.
Do you handle older unpaid claims?
We understand the importance of aging claims and recovering amounts that have been overlooked. Collectively, they add a handsome amount to the system when appropriately addressed, which is why we focus on every minor detail and strive to enhance your benefits.
Will we have a single point of contact?
For us, it doesn’t matter how or why you contacted us. We ensure you get in touch with a full-time dedicated person. This person will be allocated only to your practice and understands your speciality. He will handle minor details rather than constantly changing.
How often will we receive updates?
It will depend on you how often you want to be updated on what's going on. Also, we mutually decide it in the starting meetings when you initiate your billing journey with us. We offer weekly, biweekly, or monthly updates, depending on your busy schedule and speciality needs.
Do you assist with coding questions?
Knowledge of coding requirements is crucial, especially for a smooth documentation process. That’s why we support you every step of the way, making everything related to coding clear. It enhances the operational flow and ROI.
What if our claim volume changes?
Volume isn't a big deal for us because we can scale as your practice grows. We always keep both the tools and the team ready for volume changes and increased requirements. You can easily add new services and expand your practice, both permanently and seasonally.