How We Do It

Our Process

How do We Manage Your Billing From Start to End?

We understand your concerns when choosing a reliable billing partner, as you need one that moves forward without technical or financial delays. Our four-step, practical, and transparent approach keeps everything predictable and steadily right on track. We don’t add any extra burden to your already busy day; rather, we provide you with both physical and mental stress relief.
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1

Initial Review & Setup

Step 1

Initial Review & Setup

We understand the importance of learning each practice's operational methods, as this helps us develop a customised plan specifically designed for that practice. We analyse your documentation style, visit type, and payer mix with keen attention. We keep the entire process stress-free while focusing on core points that hinder practice growth.

2

Claim Preparation & Submission

Step 2

Claim Preparation & Submission

After reviewing your current billing approach and connecting with your EHR or practice software, we move on to your customised plan. We designed this proposal keeping all the unique patterns of your specialty in mind. We then thoroughly analyse all the claims to avoid any back-and-forth. Then we send it and keep tracking the submission.

3

Payment Posting & Issue Resolution

Step 3

Payment Posting & Issue Resolution

As soon as we get the payments, we record them promptly. We ensure that everything matches the expectations through rigorous quality checks and monitoring. At this stage, we add or remove anything we feel is not the right fit for moving further. We post EOBS and ERAs, check for all adjustments, and resubmit them if needed.

4

Follow‑up & Ongoing Updates

Step 4

Follow‑up & Ongoing Updates

We understand that some claims require extra attention due to their customised requirements, which is why we keep an eye on ageing reports. We take care of everything with full attention so that your revenue doesn’t sit untouched. If we feel it is appropriate, we contact both payers and patients to keep the process transparent.

FAQ's

Frequently Asked Questions

Our mission is to assist with all types of practices regardless of their size. We help you go from solo providers to multi-location groups. Our process adapts to your daily volume needs and can be customised to your speciality at any time. 

We are here to reduce your technical burden rather than increase it, so we can easily integrate with your existing system. We ensure your current workflow runs without disruption. You remain fully focused on your healthcare services, and we streamline your operations.

We start right after the onboarding. All you have to wait for is till we complete our initial review and setup. We have the entire team ready for all specialities, so as soon as we finish the initial setup, we can start without any further hassle. 

We understand the importance of aging claims and recovering amounts that have been overlooked. Collectively, they add a handsome amount to the system when appropriately addressed, which is why we focus on every minor detail and strive to enhance your benefits. 

For us, it doesn’t matter how or why you contacted us. We ensure you get in touch with a full-time dedicated person. This person will be allocated only to your practice and understands your speciality. He will handle minor details rather than constantly changing.  

It will depend on you how often you want to be updated on what's going on. Also, we mutually decide it in the starting meetings when you initiate your billing journey with us. We offer weekly, biweekly, or monthly updates, depending on your busy schedule and speciality needs. 

Knowledge of coding requirements is crucial, especially for a smooth documentation process. That’s why we support you every step of the way, making everything related to coding clear. It enhances the operational flow and ROI.  

Volume isn't a big deal for us because we can scale as your practice grows. We always keep both the tools and the team ready for volume changes and increased requirements. You can easily add new services and expand your practice, both permanently and seasonally. 

Are You Ready

Let’s Strengthen Your Revenue Together

We aim to make billing manageable for all practices while keeping practitioners in the loop throughout the process. Contact us right away and enjoy a smoother process with a professional team that makes the complex things easy. Hand over your coding burden to us and keep focus on your patients with full confidence.

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