Frequently Asked Questions

We apply the correct crisis codes, and all our documents support the intensity and duration of the services. We understand that the extended sessions must meet the time threshold. We also know that crisis visits require high-level decision-making. We ensure meeting all these requirements and processing your claims without delays. 

Yes, we offer strategic financial planning services, including forecasting, budgeting, and cash flow analysis, to help you make informed decisions and achieve your business goals.

Secondary and tertiary claims require careful coordination with primary payments and accurate submission of EOBs. We manage the entire process, ensuring each payer receives the correct information and applies payments appropriately. This prevents underpayments and ensures you receive the full amount owed across all coverage levels.

We verify every single session length correctly and ensure that documentation supports the billed time. We also use the correct add-on codes when required, which help speed up claim approvals. Mismatched session lengths often lead to increased claim denials, which is why we have strict policies to address this issue. 

We manage billing for evaluation and management visits. We follow up consultations, injections, ablations, nerve blocks, and other interventional services. We ensure that each encounter type has the correct coding structure and that procedures are properly linked to supporting diagnoses and documentation.

It usually happens just because of a mismatch between the documentation and the level of service billed. That’s why we carefully analyse the provider notes and review denial trends. We also identify where documentation may not fully support the chosen code and then correct everything accordingly. We guide your team regarding more effective documentation to improve both coding and claim success. 

We prevent unexpected denials by monitoring payer-specific visit caps. We also analyze the frequency rules and thresholds that limit the number of chiropractic visits per year. When we see a patient approaching their limits, we alert you in advance to prevent unpaid services from creating a financial burden on your practice. 

Incomplete descriptions and unclear findings lead directly to denials; that’s why you should review patterns closely in your denials. We then trace them back to your specific documentation issues. We thoroughly guide your team, providing practical instructions on what to include and avoid in reports. It reduces future denials and even shortens appeal cycles. 

AR growth is usually a symptom of deeper issues. We analyze your claim history to pinpoint the root causes. The core issues may include coding inconsistencies, missing documentation, delayed submissions, payer policy changes, or gaps in follow‑up. Once identified, we explain them in straightforward language and provide practical recommendations. It makes your AR more manageable over time.

We understand the challenges of typically covered and non-covered treatments. That’s why the documentation we prepare clearly distinguishes between the two, eliminating confusion. It improves the overall billing process while reducing denials.