Frequently Asked Questions
Can you work with our existing EHR or practice software?
We are here to reduce your technical burden rather than increase it, so we can easily integrate with your existing system. We ensure your current workflow runs without disruption. You remain fully focused on your healthcare services, and we streamline your operations.
Do you address “not medically necessary” decisions, Denials?
We review payer denials to identify where diagnosis selection, documentation, or authorisation steps fell short. Then we work with your team to strengthen the clinical narrative. We add missing details and resubmit appeals when appropriate. Over time, this also helps refine your documentation patterns. We ensure that our billing services also prevent similar denials in the future.
Do you assist practices with pain procedures and medication management?
Many clinics combine interventional procedures with ongoing medication oversight. They also have to tackle the monitoring risk and routine follow‑up visits. We ensure each type of service is billed correctly. We prepare clear differentiations between evaluation, management, and procedural work. You receive appropriate reimbursement for the full scope of care you provide.
Do you assist with billing for annual wellness visits?
For annual wellness visits, the documentation requirements are strict. Similarly, it also includes health risk assessments and screening updates, so building a customized prevention plan is also crucial. We verify all details before submitting any claim, reducing the risk of denial or delay.
Do you assist with billing for spinal cord stimulators?
Such advanced pain therapies often involve trial phases and permanent implantation. You also need to keep a consistent follow‑up management for them. That’s why we handle the multi‑stage billing process and ensure each phase is coded correctly. We guarantee that we perfectly align claims with payer expectations for these high‑value procedures.
Do you assist with coding questions?
Knowledge of coding requirements is crucial, especially for a smooth documentation process. That’s why we support you every step of the way, making everything related to coding clear. It enhances the operational flow and ROI.
Do you assist with documentation requirements?
We understand the payers' expectations in chiropractic documentation. We guide your team regarding progress updates, objective findings, and treatment goals. We help you build notes that clearly support the services performed, without any ambiguity, so payers are satisfied. It boosts both denial acceptance and overall billing accuracy.
Do you assist with payer rules for advanced imaging?
We understand the stricter scrutiny for advanced imaging and the complexity of their pre-authorisation rules. Their specific coverage areas also make the process challenging, which is why we monitor the payer policies for CT, MRI, and other studies. It ensures that your claims remain well aligned with their latest guidelines, reducing the delays and denials.
Do you assist with telehealth billing for behavioral health?
We help with audio-only sessions to complete virtual therapy billing in accordance with current payer rules. We understand that behavioral health policies keep changing; that’s why we stay up to date. Our experts stay up to date on modifiers, new approved codes, and place-of-service requirements, so you don’t have to worry about anything.
Do you handle billing for therapy and medication management?
We manage behavioral health billing across the full spectrum of services. From medication engagement visits to psychiatric evaluations, we cover everything necessary for a reliable billing process. We ensure the accuracy of the codes applied, and your practice remains thriving with correct reimbursement from providers.