Frequently Asked Questions
Do you handle claims for contrast vs. non‑contrast studies?
We try our best to prevent misinterpretation of the services by carefully reviewing your radiology report. We analyse everything in detail to confirm the exam performance with contrast, without contrast, or in a combined sequence. We apply the correct codes or combinations for each exam to reduce the risk of denials.
Do you handle claims that are already several months old?
Older claims often require more persistence and deeper investigation. Before proceeding with them, it's crucial to identify their timely filing limits. We also analyse the causes of delays and, once identified, overcome them to recover payments faster. This technique helps us identify the specific patterns that cause your claim denials.
Do you handle different types of radiology billing?
We understand global, technical, and professional radiology billing and tackle every type with decades of experience, dedication, and commitment. We ensure that, regardless of the kind, each billing component is billed correctly in accordance with your practice setup and demand.
Do you handle older unpaid claims?
We understand the importance of aging claims and recovering amounts that have been overlooked. Collectively, they add a handsome amount to the system when appropriately addressed, which is why we focus on every minor detail and strive to enhance your benefits.
Do you help with claims for implants and other high‑value procedures?
These procedures are supported by clear clinical justification and detailed documentation requirements. Their specific CPT codes also make the procedure challenging. We submit the claim only after confirming the patient's detailed treatment plan and imaging with any additional notes. It helps your practice get speedy payments while protecting revenue on such heavy services.
Do you help with imaging‑guided procedure billing?
We understand that many pain procedures rely on fluoroscopy or ultrasound guidance. In such cases, the payers remain rigid regarding the documentation process of these services. We verify that imaging guidance is clearly documented. We apply appropriate add‑on codes and ensure that claims are completely professional and reflect the technical components where applicable.
Do you manage AR for multiple locations or providers?
We can separate and track AR by provider, location, specialty, or service type, etc, whatever makes the most sense for your structure. This gives you visibility into where issues are concentrated and allows us to tailor our follow‑up strategy for each segment of your practice. Whether you have one provider or twenty, our process scales smoothly.
Do you manage claims for Medicare and commercial payers?
Internal medicine practices often serve a diverse patient base with mixed insurance coverage. We understand the differences between Medicare, Medicare Advantage, and commercial plans. We know how to handle their documentation expectations, coding rules, and processing timelines. That’s why we tailor each claim to the payer’s requirements and reduce avoidable denials.
Do you manage pre‑authorizations for major procedures?
It is determined after the proper X-ray collection and perio charts. We also have to analyse the narratives and clinical notes to identify pre-determination conditions. We submit everything to the payer in advance to avoid unexpected out-of-pocket costs.
Do you offer bookkeeping services?
Absolutely. We provide full-service bookkeeping, including transaction recording, bank reconciliations, payroll processing, and more, to keep your financials in order.